Terms and Conditions

1. Customer Eligibility: Offer is valid for Northern Indiana Public Service Company (NIPSCO) residential natural gas customers with active service (limited to residential rates 211, 215 and 251), and/or residential electric customers with active service (limited to residential rate 511), depending on the rebate being requested. Equipment must be installed in a property owned by the applicant, or the applicant must have received permission from the property owner to install the equipment. Rebate payments will be made to the NIPSCO account holder (with the exception of eligible Instant Discount and Landlord applications). NIPSCO program rebates are available for qualifying equipment installed in existing and new properties.
2. Equipment Eligibility: Offer is valid for the installation of equipment and products (collectively, "equipment") completed January 1, 2023 to November 30, 2023. For a current list of qualifying equipment, visit NIPSCO.com/Rebates or call TRC at 1-800-721-7385. Resale/used/refurbished/certified new equipment, new parts installed in existing equipment, or equipment that is leased, rebuilt, rented, received from insurance claims, received from a warranty, funded by a third-party organization (at a reduced or no cost to the customer/property owner) or won as a prize do not qualify. Equipment must be installed conforming to all applicable building, local, state, and federal codes, standards, ordinances and regulations, and manufacturer’s specifications. Equipment must be installed and operational prior to submittal of this application. For combination customers (those having both NIPSCO natural gas and electric service) that apply for an air-source heat pump rebate in conjunction with a natural gas furnace or boiler installation (known as dual-fuel), the applicant will only be eligible for the qualifying furnace or boiler rebate. Combi-furnace/boiler and water heater units will only be eligible for the qualifying furnace or boiler rebate. Limit of two (2) of any one measure per customer, per year, excluding HVAC tune-ups and Wi-Fi thermostats. HVAC tune-ups are limited to one tune-up per equipment type, per installation address every three (3) years. Wi-Fi thermostats are limited to two (2) rebates per installation address every three (3) years. Wi-Fi thermostats purchased through NIPSCO’s Online Marketplace are not eligible for an EE Rebate.
3. Self-installation: Customers who self-install qualifying equipment may be eligible, if the installation meets all Program requirements. By submitting this application, the customer certifies that they have installed the equipment to meet appropriate codes and manufacturer specifications and has met all other Program requirements. All HVAC tune-ups must be performed by a licensed HVAC contractor; customers may not self-perform the HVAC tune-up and receive the rebate.
4. Application Eligibility: Applications must be completed in full and accompanied by the required invoices or receipts. Applications must be postmarked within 60 days of installation. Applications for completed installations after October 31, 2023 must be postmarked no later than November 30, 2023, to be considered eligible for rebates. Applications postmarked after November 30, 2023 will begin processing in January 2024 dependent on program availability, funding, and eligibility. Funds are limited and applications are processed on a first- come, first-served basis. The Program is subject to change and may end without prior notice.
5. Rebate Payment: NIPSCO rebate may not exceed the total purchase price of the equipment or service. The only costs eligible for rebates are: materials, equipment and external labor. Rebates will only be paid to one person or entity (NIPSCO customer or vendor/contractor, not both). NIPSCO will only pay one rebate for each qualifying equipment installed. Allow up to 8 weeks after application is received by the Program to receive your rebate, unless an inspection is required. Rebate payments may be delayed during times of high program participation. Incomplete applications cannot be processed. Failure to complete the rebate application in full and provide the required supporting documentation may delay the payment process or result in your application being denied. The customer is responsible for their contractor submitting a rebate application as a convenience (not an instant discount) to them (the customer). The customer is also responsible for timely follow up to be sure the application was submitted within 60 days of installation. Failure to submit a rebate application within 60 days of installation can result in denial of rebate payment. Receipt of an application does not guarantee payment of a rebate. The Program is not responsible for items (e.g. application, supporting documentation, rebate checks) lost or damaged in the mail.
6. Instant Discount Option: If a contractor chooses to do so, the rebate may be offered at the time of sale as an “instant discount” to the customer. If an instant discount is provided, the customer must sign the application acknowledging that they received the rebate as a discount off the total purchase price of the installed equipment. Instant discounts provided to an organization that is funding new HVAC equipment and installation in a customer’s home (gift or donation to the customer) does not qualify for a rebate or instant discount. The contractor submits the rebate application on behalf of the customer and if eligible, will receive the rebate payment directly. The required invoice must clearly itemize the amount of the rebate provided as a discount to the customer. By signing the application, the customer releases submission of the application and the payment of the rebate to the contractor for the equipment installed. As part of quality assurance, end customers may be contacted to verify that an instant discount was received. Customers who are randomly selected for inspection and do not comply, may affect the contractor receiving the rebate.
7. Chimney Liners: Must be installed where an atmospherically-drafted appliance remains in the existing chimney after a sealed combustion unit has been installed. A sealed combustion unit must provide combustion air from outside the home. Installers must also complete the flue closure protocol when a sealed combustion unit has been installed. If a power vented natural gas water heater is installed, the installer must complete the flue closure protocol as well.
8. Rebate Recipient: Eligible NIPSCO customers may receive rebates for qualifying application submissions. Equipment vendors or contractors who have provided an eligible customer with an instant discount may receive rebates directly. The customer must sign the application, acknowledging receipt of the instant discount and releasing payment of the rebate to the vendor or contractor. The equipment vendor or contractor must complete and submit the application on behalf of the customer, with the signature of an authorized representative of the customer, to be eligible for participation in the Program.
9. New Construction/Builder Limitation: Builders are limited to 20 applications per building company for equipment installed in new construction between January 1, 2023 and November 30, 2023. Homes participating in the Residential New Construction Program are not eligible to participate in the Energy Efficiency Rebates Program. Homes that are submitted for and receive a rebate in the New Construction Program are not eligible for rebates through the Energy Efficiency Rebate Program for a period of three (3) years after the HERS Rating Date.
10. Verification: NIPSCO reserves the right to verify sales receipts and/or installations of equipment and services before issuing rebates. All equipment installations are subject to verification by the Program to ensure the equipment is installed and operating. An inspection may be conducted to verify installations; such inspections are not safety or code compliance inspections. By submitting this rebate application, the applicant agrees to participate in any inspection requested by NIPSCO as it pertains to the rebate program. Refusal to participate in an inspection may result in the rebate being denied.
11. Program Modifications: NIPSCO reserves the right to alter or discontinue rebate offers at any time without notice.
12. Natural Gas Equipment Installations: Customers should verify with NIPSCO that their natural gas pressure is adequate for any gas-using equipment being installed.
13. Disclaimer: NIPSCO does not guarantee that energy efficiency equipment purchased and installed or services provided through this Program will result in energy and cost savings. NIPSCO reserves the right to deny or limit any rebate request. In addition, no warranties on equipment or service installations are provided by NIPSCO, nor does the Program warrant, guarantee or endorse the energy efficiency services provided by any specific contractor participating in the Program. NIPSCO, the Program Administrator, the Program Implementer, their respective affiliates, subsidiaries, parent companies, officers, directors, agents and employees disclaim any and all liability, loss or damages, and make no guarantees related to: participation in the Program, including use or installation of the equipment; loss or delay of rebate check(s) in the mail; and any taxes that may be imposed as a result of participation in the Program. Allow up to 8 weeks after application is received by the Program to receive your rebate, unless an inspection is required.
14. Indemnification: By submitting an application and participating in the Program, the applicant, to the extent allowed by law, releases and waives any and all claims against NIPSCO, Program Administrator, Program Implementer, and their respective affiliates, subsidiaries, parent companies, directors, officers, agents and employees. Signatory(ies) and applicant(s) shall indemnify NIPSCO, the Program Administrator, the Program Implementer, their respective affiliates, subsidiaries, parent companies, officers, directors, agents and employees against any and all losses, damages, expense, fees, costs and liability arising from any design, consulting, product, system, equipment, installation services or appliance, in connection with the Program.
15. Customer Information Disclosure: NIPSCO reserves the right to disclose the customer’s utility account numbers, Contractor’s Federal Tax ID or social security number and customer consumption data to its subcontractors for the sole purpose of administering the NIPSCO Program.
16. Representation: Making false statements on any NIPSCO rebate application is punishable by law. Any and all funds determined, in NIPSCO’s sole discretion, to have been acquired on the basis of fraudulent or misrepresented information must be returned to the Program. NIPSCO may refuse payment and participation if the signatory(ies), applicant(s), customer(s), or contractor(s) violate Program rules or procedures.
17. Taxes: NIPSCO is not responsible for any taxes that may be imposed on your business as a result of your receipt of this rebate. For Instant Discounts, rebates are generally not taxable to you, however you should consult a tax advisor for any questions regarding the taxability of rebates.
18. Program Administrator: NIPSCO’s Residential Energy Efficiency Programs are administered by TRC, a third-party implementation specialist that helps homes and businesses save energy. As the applicant, I authorize NIPSCO and TRC to access energy usage data for the specified accounts at the physical site address of this project and release to the contractor listed on this application. As the applicant, I agree that NIPSCO may include my name, city, or county of residence, Program services/incentives, and resulting energy-savings in reports or other documentation submitted to NIPSCO and relevant agencies administering energy programs.